I don't know if every state is doing this, but the state I am in has taken the state insurance that every foster child has and put it in a blender and turned it on. When the blender is finished, you are randomly assigned some doctor that you have never heard of that might be 45 minutes from your house and that is who you take the kids to until you bug their DHS worker enough to get them switched back to their original doctor.
It has been tons of fun.
When the child first comes into care they have the normal "state" insurance, then depending on how fast the workers are, they are switched to a different insurance that is more of a private insurance. It still covers everything, but has a new name.
Back when Lizzy first moved in her worker messed everything up and basically she had insurance under her aunt's name through the state for a while. When the worker went back to fix it all he couldn't get it to go far enough back to cover her initial physical every child has to have when they first are put in foster care.
I HAVE HAD THIS BILL OPEN FOR OVER A YEAR. I called Lizzy's worker I loved so much and in her defense at one of the court hearings I did see her give a copy of the bill to the male DHS worker. He did nothing with it.
Months went by and I started harping on my agency to get it taken care of. They printed out some piece of paper that said that the insurance was retro active back to the date of the physical. My Dr. office tried billing them again and it was rejected.
My agency has been very unhelpful in getting this resolved. The original bill was for $150. So, after a year of these people not doing their job I took Lizzy back to the Dr. for her yearly physical today. I still owed the $150-or should I say the state still owed the $150.
At one point I had called the billing office and they said if I would pay it they would cut it in half. Today I took them up on it because I am sick of dealing with it. The best part is my agency told me that if I pay it DHS will not reimburse me. Isn't that nice. I was just sick of getting the bill and worrying about them throwing it on my credit so I paid it. I LOVE this Dr. and I am not going to ruin my relationship with him because I want my son to be able to go there IN GOOD STANDING.
In this post I haven't even told you about half the things I did to try to get these people to pay this bill. It really is ridiculous.
Have any of you had issues where the kids insurance wasn't working the way it was supposed to and caused you a head ache?